Privacy Notice

West Coast Hosting Co is based in Gig Harbor, Washington, and run by Christi Young and Melissa Heckman. We publish westcoasthostingco.com, a showcase of vacation homes in Washington, including The Grand View and The Bay House in Gig Harbor, The Leonora by the Sea on Hood Canal, and The Bedrock in Randle near Mount Rainier. This notice covers the website, the invitation-only portals, and the emails we send.

Our website is a showcase only. It does not take reservations or payments, and it does not receive your booking or payment details. When you book one of the homes, Airbnb or Vrbo and the listing’s host handle your information under the platform’s privacy policy.

For the purposes of privacy law, West Coast Hosting Co is the “controller” of the information described here, meaning we decide why and how it is used.

What we hold about you depends on how you work with us.

• To answer your questions and contact form messages.
• To run the portals for the people we work with under written agreements.
• To keep the business records Washington and the IRS require, and to resolve disputes.
• To keep the site and portals secure and to understand, in aggregate, how the site is used.
• To send occasional news from the homes, only if you ask us to. Every such email has an unsubscribe link, and we stop when you ask.

We rely on our written agreement with you where there is one, our legitimate interest in running a small business safely, and legal obligations around tax and record-keeping. Where consent is required, we ask for it.

We use a short list of providers to run the business. Each one handles data on our instructions and under its own security program.

• Airbnb and Vrbo: each home’s page links to its listing. Guests book and pay there, under the platform’s privacy policy. We do not use a payment processor.
• Clerk: sign-in and account security for the owner, cleaner, and admin portals.
• Supabase: our database, where home details and portal records live.
• Vercel: website hosting and privacy-friendly analytics.
• Resend: sends our emails, such as contact form messages and portal notices.
• Cloudflare Turnstile: checks that contact form submissions come from a person, not a bot.
• Google Workspace: our email, shared documents, and signed agreements.

We also share information when the law requires it (for example, tax filings or a valid legal request), to protect a person or a home from harm, or with a buyer if the business is ever sold, in which case this notice would continue to apply.

We do not sell personal information, and we do not share it for targeted advertising.

• Portal business records: up to seven years, to match tax and accounting requirements.
• Contact form messages: until your question is resolved, then up to two years.
• Photos uploaded to a portal: twelve months, unless needed for an open question or dispute.
• Portal account details: for the life of our relationship, then as needed for tax reporting.
• Server logs and analytics: Vercel keeps raw logs briefly; analytics are aggregated and not tied to you.

When we no longer need something, we delete it or strip out what identifies you.

All traffic to our site is encrypted. We do not handle payment card details at all. Portal access is protected by Clerk sign-in, and our database enforces row-level rules so each portal user sees only their own records. Only Christi and Melissa have administrative access, and we review it periodically. No system is perfectly secure; if a breach ever affects you, we will tell you promptly and as the law requires.

Wherever you live, you can ask us to:

• Tell you what personal information we hold about you and give you a copy.
• Correct something that is wrong.
• Delete your information, subject to records we must keep for tax, accounting, or an open dispute.
• Stop sending you marketing email.

Email hello@westcoasthostingco.com and we will respond within 30 days. We may ask you to confirm your identity (usually by replying from the email address we have for you, or through the platform’s messages).

Our site and portals are for adults. We do not knowingly collect information from children under 13, and if we learn we have, we delete it.

West Coast Hosting Co, Gig Harbor, Washington.
Email hello@westcoasthostingco.com or call or text 253.278.6818. You will reach Christi or Melissa directly.

When we change this notice, we update the date at the top. If a change is significant, for example a new category of information or a new kind of recipient, we will email current portal users before it takes effect. Earlier versions are available on request.